Privacy Policy
1. Introduction
MCADRS LLC d/b/a MCA Remedium ("we," "us," "our") provides MCA restructuring and referral services. This Privacy Policy explains how we collect, use, disclose, and protect personal and business information from U.S. clients.
2. Information We Collect
Information you provide: name, business name, title, phone number(s), email, business address, estimated MCA balances, funding providers, payment frequency, funding statements, UCC/collection notices, referral/affiliate info, uploaded documents.
Automatically collected: IP address, device/browser data, pages visited, analytics and cookies, email open/click data, SMS delivery metadata.
Communications: call recordings and messages (when you consent or as permitted by law).
3. How We Use Information
We use data to: evaluate eligibility, negotiate with funding providers, provide and manage services, send service and marketing messages, process referrals/commissions, improve and secure services, and comply with legal obligations.
4. Marketing & Communications
By providing contact information you may receive calls, texts (SMS/MMS), and emails (including automated messages) per your consent. Message & data rates may apply. SMS: reply STOP to opt out; reply HELP for help. Email: use the unsubscribe link. Transactional/service messages may continue after opt-out where permitted by law.
5. SMS / Text Messaging Program & Mobile Data Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.
We do not sell, rent, lease, or share your mobile phone number or your SMS/text-messaging opt-in data or consent with any third party or affiliate for their own marketing or promotional purposes. Mobile opt-in and consent information is excluded from all other information-sharing described in this Policy.
Information sharing with subcontractors who perform support services on our behalf (for example, our SMS/messaging platform or customer-service providers) is permitted only to the extent necessary to deliver the messaging service you requested, and those providers are contractually prohibited from using the information for any other purpose.
You can cancel the SMS service at any time by replying STOP. For help, reply HELP. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
6. Sharing & Disclosure
We may disclose data to service providers (CRM, communications, payment processors), affiliates, legal advisors, negotiation partners, and as required by law (court orders, law enforcement). Any such disclosure is limited to what is necessary to provide our services or comply with law.
Exception for mobile/SMS data: Notwithstanding the above, we do not share your mobile phone number or your SMS/text-messaging opt-in data and consent with any third party or affiliate for their own marketing purposes. This information is used solely to deliver the messages you consented to receive.
We do not sell personal information for money, and we do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.
7. Legal Compliance & Industry Rules
We comply with applicable U.S. laws and industry rules, including the TCPA, CAN-SPAM, CTIA messaging principles, and state consumer protection statutes. We defend against fraud and misuse and respond to legal process.
8. Your Rights (U.S. & California)
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Generally: access, correct, or request deletion of personal data; request restricted processing or object to certain processing.
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California residents: you may have rights under the CCPA/CPRA (access, deletion, opt-out of sale/sharing, non-discrimination). To exercise rights, contact support@mcaremedium.com. We will verify requests before responding.
9. Data Retention
We retain information as necessary to provide services, comply with laws, resolve disputes, and enforce agreements. Retention periods depend on data type and legal requirements.
10. Security
We use administrative, technical, and physical safeguards to protect information. No system is perfectly secure; we will notify affected individuals and regulators as required by law in the event of a breach.
11. International Transfers
Although we primarily serve U.S. clients, data may be processed or stored outside the U.S. by service providers. We use legal safeguards where required.
12. Cookies & Tracking
We use cookies and similar technologies for functionality and analytics. You can manage cookie settings via your browser; disabling cookies may affect site functionality.
13. Children
Our services are not for children under 16. We do not knowingly collect data from minors.
14. Changes to Policy
We may update this policy; material changes will be posted with a new effective date and, when required, notified to you.
15. Contact & Requests
For privacy questions or to exercise rights: info@mcaremedium.com
Support: support@mcaremedium.com
Mail: MCA Remedium (MCADRS LLC), 1309 Coffeen Avenue STE 19539, Sheridan, WY, US, 82801
Phone: 307-655-6164
16. Sample Opt-In Disclosure (use on signup forms)
By providing my phone number, I consent to receive calls and automated marketing and service text messages (SMS/MMS) from MCA Remedium, including via autodialer, at the number provided. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe or HELP for help. See our Privacy Policy and Terms.
